At booking time, a deposit is held on your card — not charged right away. It is actually charged only after your check-in, or refunded if the property does not accept the request or you dispute it.
The held amount is refunded in full, with no deduction.
You can cancel for free as long as the property has not yet responded to your request. Once accepted, the property's specific cancellation terms apply, shown before you book.
You can report it from the app by providing your GPS location and a photo — after verification, the deposit is refunded in full.
Only properties that have passed a GPS verification (confirmed by one of our staff) can display the badge — on WuBooking.com and on their own website.
Zero commission on bookings, always. The annual fee (€300) is free forever for those who sign up now.
Didn't find an answer to your question?